Tuesday, November 29, 2011

A very unoriginal 12 days of Christmas Emails.

On the twelfth day of Christmas online retailers gave to me….

A very unoriginal 12 days of Christmas email campaign.

This is going to be the most tempting campaign for any online retailer as it just kinda makes sense, however I pose a challenge to any of you out there having a "12 Days of Christmas Brain Fart" and that is, not necessarily to cancel the idea all together but to get creative with it.

So the basic components of a typical 12 day's campaign include; 12 solid days of email campaigning, a single product or 12 sequentially reducing loss leader products to inspire spending, a subject line to reflect the day and for the purpose of time, generally a templated design covering the overall concept…which is a start. Now, what if you were to change the name from "12 Days of Christmas" and call it something relevant to your brand or product lines, perhaps Kiwi-ise the campaign, hire a designer to create a vibrant and fresh campaign, take notice of the fact that we have seasonally Southern Hemispheric weather…avoid snowflakes and put Santa into some beach shorts perhaps. All ideas, but born of the reality that most of the large retail email campaigners last year flooded my inbox with 12 Days campaigns that lacked originality and eventually created boredom, which furthermore…resulted in a direct reduction in click activity.

One of the offending campaigners brought to my attention that their email agency's top tier Account Director to Retail clients was recommending this initiative to them, but what they were unfamiliar with, was the campaign being recommended to all of their top tier clients…

Outcome - in a very small retail marketing, at least 4–5 of the biggies, deploying the exact same 12 Day campaign, over the same days, with similar subject lines and including similar campaign components.

A small piece of advice…check what your category exclusivity arrangement is with your email agency or at the very least, ensure you are not all being managed by the same person.


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